Privacy Policy

1. Who we are

Mtandt Group ("Mtandt", "we", "us") supplies work-at-height, lifting and temporary access equipment, together with associated training and services, across India. This policy explains what personal information we collect through this website, why we collect it, and what you can ask us to do about it.

2. Information we collect

• Information you give us. Your name, company, phone number, email address, site location and the details of your requirement, submitted through our enquiry form, callback popup, WhatsApp link or by email.
• Information collected automatically. Standard technical data such as IP address, browser type, device type, pages viewed and referring source, gathered through server logs and analytics.

We do not ask for, and you should not send us through this website, any sensitive personal information such as financial account details, government identity numbers or health information.

3. How we use it

• To respond to your enquiry with a specification, quotation or availability date.
• To arrange a site survey, demonstration, training booking or service visit.
• To maintain a record of the commercial relationship, including quotations and contracts.
• To improve the website and understand which content is useful.
• To comply with legal, tax and regulatory obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

4. Marketing communications

If you have enquired with us, we may occasionally contact you about equipment, training or services relevant to that enquiry. Every such message includes a way to opt out, and you can also ask us to stop at any time by writing to marketing@mtandt.com.

5. Sharing and disclosure

We share information only where necessary: with the Mtandt Group business unit that will deliver your scope; with service providers who host our website, deliver email or provide analytics on our behalf; and with authorities where we are legally required to do so. Anyone processing information on our behalf is bound to use it only for the purpose we specify.

6. Retention

We keep enquiry records for as long as needed to serve the relationship and to meet legal and accounting obligations, after which they are deleted or anonymised. Technical and analytics data is retained for a shorter period.

7. Security

We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No transmission over the internet can be guaranteed completely secure, so please do not send confidential commercial documents through the website form — email or a shared drive is more appropriate.

8. Cookies

This website uses a small number of cookies and similar technologies for basic functionality and for aggregate analytics. You can block or delete cookies through your browser settings; core parts of the site will continue to work if you do.

9. Your rights

You may ask us to confirm what personal information we hold about you, correct anything inaccurate, delete information we no longer need, or stop sending you marketing. Write to marketing@mtandt.com and we will respond within a reasonable period.

10. Changes to this policy

We may update this policy from time to time. The version published on this page, with the date shown above, is the current one.

11. Contact

Questions about this policy or how we handle your information can be sent to marketing@mtandt.com or raised on +91 9090 1010 65.